Accepted Credit Cards
Forma design shop is pleased to accept Visa, MasterCard, American Express and JCB through Dalpay. We also accept bank transfer. If, for any reason, we are unable to accept your order we will, according to your preference, either not debit your credit card or refund any amount of money paid by you in relation to that order.
Confirmation Email - Contract
Shortly after you have made your purchase we will send you a confirmatory email acknowledging that we have received your order. It will be sent out automatically to the email address you have registered with us or submitted when submitting that order. After sending you this initial email, we will make sure that we are able to complete your order. That being verified, you will receive a second email confirming your order and payment, confirming the dispatch of the product(s) to the delivery address you have requested and providing you with their tracking information.
We will not dispatch any products until we have received full payment.
Your order will be accepted by us once we send you the second email, confirming your order, payment and dispatch of the product(s). At this point the contract between us (“Contract”) is formed. Ownership of the product(s) will pass to you on delivery.
We advise you to check both email addresses for accuracy and let us now immediately if there are any errors. Please note that depending on your inbox's security settings, our confirmation email may be received as SPAM. Therefore, check your 'SPAM' or 'Junk' mail inbox periodically. Also, be sure to add our email address, email@example.com, to your email address book to ensure that our emails make it to your inbox.
In case any problems with your order should occur, a Forma Design Shop representative will contact you.
We reserve the right to cancel any order that appears suspect or fraudulent. All fraudulent transactions will be reported to the proper authorities.
Prices indicated on our website at the checkout do not include value added tax (VAT), except when product(s) are delivered to Iceland.
Prices are subject to change at any time. However, such changes will not affect orders, which we have already confirmed as described above.
Authorization and Authentication
For payment, all cardholders and bank/building society account holders respectively, may be subject to authorization and authentication. If the issuer of your payment card or our service provider, refuses to or for some reason does not authorize or validate the transaction, we will not be liable for any delay or non-delivery of a products that you have ordered.
Please email us at firstname.lastname@example.org if you require more information regarding payment or the product(s) you have ordered. All queries will be replied to within 24-48 hours, excluding weekends and holidays.